Sales (Used)

wowme2082
I honestly feel like anything I write on here will not justify just how great Seref truly is. If you want a Sales Rep who truly cares about his clients, go see him. Seref worked really hard to find me a beautiful Honda on a tight budget and he treated me as if I had walked into the dealership with a million dollars. I never before experienced such a pleasant transaction on an automobile in my life. Seref, from the bottom of my heart THANK YOU!! I will never forget what you did for me. I was right, words didn't justify how great my experience actually was. Sincerely, Alan
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Service

sunshinealma
I was very upset to have my car be held hostage overnight after an oil change because the Service Department's computers went down and they couldn't issue a receipt and sent an email to the General Manager about the situation when I arrived home. He responded immediately with an apology, and forwarded my email to the Service Department Manager. The Dept. Manager emailed and phoned to assure me this was not their usual mode of operation. He offered a free future oil change and refund. I was very pleased with their rapid and fair response, and would like to take this opportunity to thank both the General Manager and Service Department Manager for rectifying this situation.
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Sales (Used)

melinagitt
For the first time it was actually enjoyable to buy my first car. I went to several different dealerships before this one and each took hours, tons of negotiating, and just headaches, but with Germain Honda of Naples it was quite the opposite. Armand Lopes made my experience speedy, with little negotiation and over all it was such a happy atmosphere. I know I will go back for my next car and advise everyone else to do the same.
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Sales (New)

agentken24
Dave was an absolute pleasure to deal with in acquiring our 2 new Hondas. His knowledge of Honda's products, automobiles in general and ability to communicate in terms that anyone can comprehend is exactly what every customer needs. I would recommend Dave to anyone when looking for a new or used vehicle.
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Sales (Used)

Wes45
I WOULD LIKE TO SAY. WHAT DEALERSHIP WILL GIVE YOU 50.00 TO TRAVEL TO WHEN YOUR FAR AWAY AND GO OUT OF THERE WAY TO WORK HARD TO GET YOU FINANCED WITH OK CREDIT AND GETTING INTO A GREAT HONDA ACCORD EXL V6. DON I THANK YOU FOR YOUR HARD WORK AND TIM -THANKS FOR THE QUALITY OF SERVICE AND GOING OUT OF YOUR WAY-I WOULD RECCOMEND THIS PLACE OVER HONDA OF FORT MYERS SALES DEPARTMENT ANY DAY-THESE PEOPLE HERE WILL TAKE GREAT CARE OF ANYONE IN NEED OF A QUALITY PRE OWNED VEHICLE- I WILL BE BUYING ANOTHER CAR FROM THIS PLACE ITS WORTH DRIVEN 50 MILES TO THIS DEALER-THANK YOU TIM AND DON AND CALVIN I MET SOME NEW GREAT FRIENDS AT THE DEALERSHIP KEEP UP THE AWESOME WORK :) AND GEORGE IN SERVICE THANK YOU FOR GOING OVER TGE VEHICLE JOHN GAUNCE
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Service

markj3823@gmail.com
I had a problem with my brake light staying on. Lee knew exactly what the problem and had the repair done along with some cleanup of corrosion. All I know is this occurred on a Friday midday. I pulled into the deal at 12:30pm and I was out of there, repair done and cashier paid at 12:46pm. It just doesn't get any better than that. The part was $8 and labor $18. Outstanding. I won't take my Honda for service any but Germain. Lee treated me very well and made my day. I was prepared to be there waiting for an hour or more. But I was finished in 16 minutes. Outstanding.
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Sales (New)

keip2014
John the most knowledgable sales rep I have encountered. Answered every question and provided sufficient information to make an informed purchase decision. This is our third Honda. The deal was acceptable. Past Honda service a factor in the decision.
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Sales (New)

lildemon239
I was a first time buyer and John made me feel secure. Other dealers made it so difficult for me to understand what they were saying, but John explained things in a way that even I could understand.
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Sales (New)

bobp3653
Thank you to a very knowledable, professional and patient sale woman - Karen Attewell. You made our experience of purchasing a new car a very pleasurable one. We cannot thank you enough. We already recommomended you and your dealership to our family and friends. A special thank you to Sales Manager Mike Soles. Mr. Soles worked with us to meet our budget - he didn't treat you as a customer - you were treated more like family! He was honest, trustworthy and a pleasure to do business with. The entire "team" at Germain Honda makes purchasing a car an absolute pleasure!
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Sales (New)

NigelP
My Crosstour is my first Honda purchase, and will probably not be my last. My salesman, Seref Denizeri, was extremely knowlegable but not pushy. The finance manager, Peter Amory, was great- I walked in after 5 Pm on a Friday and he made me feel like I was doing him a favor! I told him he would have to match my bank and he beat their rate by .5%. 60 months at 2.49% was excellent. The Gen. Mgr. Bob Edwards went out of his way to help get me set up with the appropriate towing package for my boat and everything about the transaction was as promised. There really is a relaxed atmosphere at this dealership. Mt business partner purchased his car there last year and told me how great they were- he was right. I've purchased at least 10-11 new cars in the past 35 years and this was my best experience since buying a car in England back in the 70's!
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