Very happy with my purchase and amazing customer service!!! Gabriela Ledezma was a very patient, understanding, and compassionate sales person and made the experience of purchasing my first brand new car more enjoyable.
I recently had my car serviced at Germain Honda and was pleased with the experience. Tyler Smith from Germain Honda did his usual outstanding job of explaining the service options and helping me select the one that was best for me. Tyler was the first person I met from Germain Honda when we relocated to southwest Florida two and a half years ago and is a big reason why we have had our vehicles serviced there ever since.
Tyler Smith was very courteous and efficient. He had a positive attitude and was willing to help in anyway we could.
David goes above and beyond all expectations from a customer standpoint. He will keep you informed about the progress of your car and will take tremendous care of you while you wait. He is very kind and knowledgeable.
I purchased a Honda Pilot from this dealership last week. From the service advisor Dave Doden (who I have been going to for years for service) to James Long, my salesperson, to Joe Triola (sales manager) to Audrey Bennett (finance manager), they absolutely exceeded my expectations! They knocked it out of the park. No pressure. Such wonderful people! Do not hesitate in giving Germain Honda a chance to earn your business. You will be very glad that you did.
I never planned to buy a car on Labor Day but I did! I couldn’t have done it without the assistance of Jeanne Smith and Audrey Bennett. Jeanne is a very good listener and answered all of my questions. I never felt rushed or pressure from Jeanne. She took the time to talk to me about what I was looking for and gave me options. Before I left the dealership she made sure I knew everything about the car. Audrey was wonderful too. Took the time to explain all the warranties to me. Audrey is very professional and thorough ...
Erica Melchiore was wonderful to work with, which I've done twice now. I've always have had wonderful service with the Service Department. I also need to mention Serif in Sales, he is the BEST!!
Dead battery, jump started, went directly to Honda service, immediate friendly , courteous attention, quick evaluation, new battery installed. Thank you Shawn Day and Daniel Moisiv.
Tyler Smith was very helpful when I came in for service on my car. He was welcoming, friendly, and he knew the problem right away on my car. Will be going back if my car comes across another problem
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